1sbet FAQ — answers to all your questions right here

To open an account at 1sbet, you need an active mobile number and a unique password. The registration process is simple and quick — it can be completed in just a few minutes. A valid ID (national ID card or passport) may be required later for account verification.

The minimum age to participate on the 1sbet platform is 21. Only those who are 21 or older can create an account and take part in betting or gaming activities. Providing false information during the age verification process may result in account suspension.

Click the "Forgot password?" option on the login page. Enter your registered mobile number or email, then verify the OTP and set a new password. If you have any trouble, contact 1sbet's 24/7 live chat support — our team is always ready to help in Bengali.

No. Under 1sbet's rules, each user may create only one account. Operating multiple accounts is prohibited and is considered bonus fraud. If detected, all associated accounts may be permanently closed.

KYC verification keeps your account secure and prevents unauthorized transactions. 1sbet uses it to ensure smooth withdrawals and to confirm identity for large winnings. Verification is completed simply by submitting a clear photo of your national ID card or passport.

Deposits to 1sbet via bKash are nearly instant — your account balance is usually updated within a few seconds to a few minutes. The same speed applies to Nagad and Rocket. If a deposit is delayed for any reason, contact live chat with a screenshot.

The minimum deposit amount at 1sbet is ৳300 for all payment methods (bKash, Nagad, Rocket, Upay and bank transfer). This limit is the same for all methods, so whichever way you add funds, the rule stays the same.

Withdrawals from 1sbet are generally processed within 1 hour. The minimum withdrawal amount is ৳1,000. Before requesting a withdrawal, make sure your KYC verification is complete and the wagering requirements on any active bonus have been met.

Yes, both deposits and withdrawals can be made through Nagad at 1sbet. For withdrawals, the amount will be sent to the Nagad number registered on your account. The minimum withdrawal is ৳1,000 and the process is usually completed within 1 hour.

1sbet itself does not charge any extra fees for deposits or withdrawals. However, your mobile banking operator (such as bKash or Nagad) may apply their own transaction charges. Bank transfers may also carry the bank's own charges. Check the relevant provider's terms for the latest fee information.

Deposits via bank transfer can generally take anywhere from a few minutes to several hours, depending on the bank's processing time. Transfers from Dutch-Bangla, City, BRAC, Islami or Sonali Bank are faster during banking hours. Keep your bank slip or reference number for your records.

To bet on BPL (Bangladesh Premier League) matches, go to the cricket section on 1sbet. Choose your preferred team or event from the live or pre-match odds — such as match winner, toss, innings runs, top batsman and more. Enter your stake and click the "Confirm bet" button. In-play betting is also available during matches.

1sbet offers slots from several leading game providers including PG Soft, Pragmatic Play and JILI. Available titles include Fortune Tiger, Mahjong Ways and Ganesha Gold from PG Soft; Gates of Olympus and Sweet Bonanza from Pragmatic Play; and Fortune Gems and Super Ace from JILI, among many others. New games are added regularly.

RTP, or Return to Player, is a theoretical figure showing what percentage of money a game returns to players over the long term. A higher RTP generally means the game pays back more, though it is not a guarantee for any individual session. Volatility determines how often wins occur — high-volatility games pay out larger amounts less frequently.

Yes, 1sbet is fully mobile-friendly. The site can be used from any Android or iOS smartphone browser — no separate app download is needed. Slots, live casino, cricket betting, Royal Fishing — all games run smoothly on mobile.

Yes, 1sbet's cricket section offers betting options for the T20 World Cup, IPL, BPL and other international cricket tournaments. Special markets are available for Bangladesh Tigers matches and ICC events. Live scores and real-time odds updates are also available.

All games at 1sbet are sourced from reputable providers (PG Soft, Pragmatic Play, JILI, Spribe), who use independent audits and Random Number Generators (RNG). This ensures that the outcome of every game is completely random and not predetermined. We believe in fair play and a transparent gaming environment.

1sbet offers new members a 120% first deposit bonus of up to ৳5,000. For example: deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200. Or deposit ৳10,000 and receive a maximum bonus of ৳5,000, totalling ৳15,000. To claim the bonus, activate the offer at the time of your first deposit.

A wagering requirement refers to how many times you must place the bonus amount as bets before you can withdraw it. The wagering requirement for 1sbet's welcome bonus is 10 times (10x). This means if you receive a ৳1,200 bonus, you must place a total of ৳12,000 in bets before it becomes withdrawable. The requirement can be met by betting on slots or casino games.

1sbet has three VIP levels: Bronze — weekly cashback of up to 0.3%, Silver — weekly cashback of up to 0.5%, and Gold — weekly cashback of up to 0.8%. You can advance to higher levels by playing regularly. Each level comes with additional benefits and priority service.

The games or sections eligible for bonus use depend on the terms of the specific promotion. For the welcome bonus, the list of eligible games is stated in the bonus terms and conditions. Visit 1sbet's promotions page or ask via live chat for more details.

VIP members receive cashback on their net losses each week at the applicable rate. Cashback is 0.3% at Bronze, 0.5% at Silver and up to 0.8% at Gold. It is automatically added to your account at the end of the weekly cycle. Contact support for exact amounts and details.

Yes, 1sbet uses SSL (Secure Socket Layer) encryption technology to keep all your personal and financial information secure. We do not sell or share your information with third parties. To read our full privacy policy, visit the privacy policy page.

If you feel your gaming habits are getting out of control, you can request self-exclusion. Contact us via live chat or email ([email protected]) and submit a request to temporarily or permanently close your account for a specified period. To learn more about responsible gaming, visit the responsible gaming page.

1sbet provides live chat support in Bengali 7 days a week, 24 hours a day. For any issue — delayed deposit, withdrawal difficulty, account lock or gaming problem — use live chat for immediate assistance. You can also contact us by email: [email protected]

No. 1sbet is for those aged 21 and above only. Minors are strictly prohibited from creating accounts or participating in gaming activities. Parents are advised to use parental control software to keep underage family members away from gaming.

Yes, as part of responsible gaming, 1sbet allows you to set deposit limits, bet limits or session time limits. Contact live chat support to activate this feature. Staying within your own budget is the most important aspect of responsible gaming.